Date May 30 · 8:00 AM - 9:00 AM PDT

Explore insights from industry leaders on how to manage your business's reputation.

SPEAKERS
Avatar of Nico Beukes NB
Nico Beukes
Managing Director - International Markets
Yext
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Avatar of Carrie Liken CL
Carrie Liken
Head of Industry, Healthcare
Yext
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Avatar of Shane Closser SC
Shane Closser
Head of Industry, Financial Services
Yext
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Avatar of Curtis Maher CM
Curtis Maher
Product Marketing Manager
Yext
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Avatar of Jason Tarter JT
Jason Tarter
SVP, Digital Customer Experience
First Citizens Bank
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Avatar of Maria Fuller MF
Maria Fuller
Managing Senior Product Manager
First-Citizens Bank & Trust Company
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Avatar of Justin Shellenberger JS
Justin Shellenberger
Director, Digital Communicaitons
Select Medical
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Avatar of Duane Forrester DF
Duane Forrester
VP, Industry Insights
Yext
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AGENDA
3:00 PM - 3:24 PM UTC
Managing Your Reputation Across Every Digital Touchpoint

In today's fragmented search landscape, customers interact with your brand in more places than ever. Managing your reputation across every touchpoint is key to meeting customer expectations and driving...

  • Nico Beukes
3:23 PM - 3:53 PM UTC
Mastering Reputation Management in Healthcare

Today's patients are informed consumers who demand seamless digital healthcare experiences. Much like any other purchase decision, a staggering 93% of consumers consult online reviews before making a...

  • Carrie Liken
  • Justin Shellenberger
3:23 PM - 3:55 PM UTC
Mastering Reputation Management in Financial Services and Insurance

Looking to retain and acquire more customers and clients in financial services? Your success hinges on your financial brand’s ability to deliver an exceptional customer experience across digital channels....

  • Shane Closser
  • Jason Tarter
  • Maria Fuller
3:23 PM - 3:53 PM UTC
How to Respond to More Reviews without More Resources

Businesses focused on maximizing their digital presence understand the impact of responding to customer reviews. Whether a team is focused on improving their local SEO performance, customer satisfaction,...

  • Curtis Maher
  • Duane Forrester
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